1. Workmanship Guarantee
We provide a lifetime guarantee on workmanship. If ever a product should fail, due to something our tradesmen have done or not done, we will rectify it at no cost to you.
2. Satisfaction Guarantee
We provide a 100% satisfaction guarantee. We keep working until you are satisfied.
3. Replacement Guarantee
We provide a 30 day replacement guarantee from date of installation. If you are not happy with your choice of colour or material, we will replace it for the cost of installation only.
4. Product Guarantee
All materials are sourced from nationally recognised suppliers. Extensive manufacturer’s warranties apply to all materials except zips and ropes.
5. Time Guarantee
We promise to be there at the agreed time, or call you well in advance if we can’t. We provide a 10 working day turnaround for standard installations, from payment of deposit.
6. Cleanliness Guarantee
We guarantee to leave our worksite as clean (if not cleaner) than we found it. You will never have to clean up after us.